Welcome to Medjet Hospital Supplies. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Use

This website is designed to provide information about our medical products and services. All content is subject to change without notice. Unauthorized use, copying, or distribution of website content is prohibited.

2. Product Availability & Pricing

All items listed are subject to availability. While we strive for accuracy in product descriptions and pricing, we reserve the right to make corrections or updates without prior notice.

3. Orders, Returns & Refunds

• Orders can be placed through our website, phone, or email.

• Returns are accepted within 7 days of delivery for items that are unused, in original packaging, and accompanied by proof of purchase.

• Refunds are processed after inspection of the returned items. A restocking fee may apply.

• Custom or special-order items are non-refundable unless delivered with defects.

• For defective items, we provide replacement or repair based on warranty terms.

4. Warranty

Most products come with a 1 to 2-year warranty, depending on the item. Warranties cover manufacturing defects only and exclude misuse, mishandling, or unauthorized repairs.

5. Shipping & Delivery

We deliver across Kenya, East Africa, and the entire African continent. We aim for fast and secure delivery, though timelines may vary depending on location and logistics. Shipping charges may apply and will be communicated during order confirmation.

6. Privacy Policy

We value your privacy. Personal data collected during order placement or inquiries is used only for communication, order fulfillment, and service improvement. We do not sell or share your data with third parties without your consent.

7. Limitation of Liability

Medjet Hospital Supplies shall not be liable for any indirect or consequential damages resulting from the use or inability to use our products or services.

8. Intellectual Property

All website content, including text, logos, images, and graphics, is the property of Medjet Hospital Supplies and may not be used or reproduced without written permission.

9. Changes to Terms

We may update these Terms and Conditions at any time without notice. Continued use of the website implies your acceptance of any updates.

10. Contact Us

For inquiries, support, or feedback, please visit our Contact Us page or reach us directly via phone, email, or WhatsApp. Our team is available Monday to Saturday.