FAQ
1. What products does Medjet Hospital Supplies offer?
We supply a wide range of high-quality medical equipment, including:
Hospital beds
Patient monitors
Suction machines
Diagnostic tools
Surgical instruments
Mobility aids
2. Do you offer aftersales support and maintenance?
Yes, we provide comprehensive aftersales support including installation, user training, preventive maintenance, and repair services to ensure your equipment functions efficiently.
3. Are your medical products certified?
Absolutely. All our products meet international standards and are certified to ensure safety, reliability, and high performance.
4. Can I request a product demonstration before purchase?
Yes. We offer demonstrations and professional consultations to help you choose the best equipment for your facility’s specific needs.
5. Do you deliver across Kenya and East Africa?
Yes, we deliver nationwide in Kenya and also serve clients across East Africa. We ensure safe and timely delivery of all equipment.
6. What is the warranty period for your equipment?
Most of our products include a 1 to 2-year warranty depending on the item. We also offer extended warranty options upon request.
7. Can I place a bulk or custom order for my hospital or clinic?
Definitely. We support bulk purchases and offer customized medical supply solutions tailored to your facility’s needs.
8. How can I contact your customer service?
You can contact us via phone, email, or WhatsApp. Please visit our Contact Us page for full details. Our support team is available Monday to Saturday.
9. Do you provide training on how to use medical equipment?
Yes, we offer both on-site and virtual training sessions to ensure your team is confident and competent in using the equipment.
10. Why choose Medjet Hospital Supplies?
We’re dedicated to quality, affordability, and dependable customer service. Our mission is to be your trusted partner in healthcare through reliable products and expert support.